Hi all, seeking your advice on what to ask Rolex for after my 8 yo Datejust went back for a full service and has been sent back 3 times from my official dealer for timing issues. Picked up the watch Christmas Eve and have been wearing it daily, I just picked it up and it was 55min slow and while I was writing my complaint to Rolex the watch momentarily stopped for no apparently reason.

The watch never had an issue prior but it was due for a major service.

Anyone else have issues with Rolex service?

Should I ask for a new watch? New movement? Total refund on the service?

Thanks

View Reddit by 45-rpmSource

Leave a Comment

Your email address will not be published.

No products in the cart.