So I just bought a new Submariner from an AD. I didn’t wear it much and about 2 weeks later I noticed that the watch was not only sized incorrectly, but the screws that were taken out and put back in were very damaged, as were the surrounding links.

I took the watch back to the AD and expressed my complaints. The woman who sized it was there to help me and assured me they could fix the sizing issue to which I asked if the watch would be damaged again?

Now they are telling me they are sending the watch to their Rolex certified watchmaker to have him put new links and screws in it.

Should I take this further or should I just see what it looks like when I get it back?


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