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General

You are using You Arrived (www.youarrived.com) the “Site” to shop for Products provided by Third Parties.  You Arrived advertises the sale of these Products globally via the website where you can select, browse and order these Products as advertised.  You Arrived is a registered business of Webpos LLC.

Please read our terms and conditions before transacting on our Site.  Your use and orders are governed by these terms and conditions and you agree to these terms if you proceed to complete an order.  If you do not agree with our terms then please do not place an order on this Site.  If you are under the age of 18 years then you must obtain your parent or guardian’s consent before accessing and using our Site.

The Products Advertised

The Products on this Site are provided by Third Parties and as such the purchase of those Products may be subject to varying additional terms and conditions.  You Arrived will ensure the Third Parties clearly provide information about any additional terms and conditions specific to the Product.  It is important to read these additional terms and conditions before purchasing any Products.  You Arrived will not be liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising directly or indirectly from you using this Site to the full extent of the law.

Product Ownership (Title)

Risk and title transfer to you on the date the products are delivered to you.

How we Safeguard your Transaction and Limitation of Liability

Notwithstanding, to the full extent of the law, our exclusion of liabilities, You Arrived does take the sourcing of Products made available for purchase on our Site with care.  You Arrived does not guarantee the quality or safety of the Products listed on our Site.  To the extent that You Arrived is able to limit the remedies available under these Terms and Conditions, You Arrived expressly limits its liability except as follows:

  •          Replacement
  •          Refund

Returns and Refunds

You have a right to return goods purchased from a business and or obtain a repair, replacement or refund if the goods:

  •          Are faulty or develop a fault within a reasonable period of time after purchase
  •          Are not fit for purpose
  •          Do not match the Product and quality description

It is important to note that consumer guarantees don’t apply if you:

  •             Have simply changed your mind, found the Product cheaper elsewhere, or decided you don’t like or need the Product
  •          Misused the Product and have caused, or contributed to, the failure of the goods, for example, by damaging or misusing the goods.

In order to resolve a Product fault we recommend that you contact the manufacturer directly.  The manufacturer is best placed to help quickly resolve a problem.

If the Product cannot be fixed and or replaced then we work with you to obtain a refund.  We will refund the money back to the same method of payment you used to make your purchase for the same value of your original order.

Pricing and Availability

Prices are listed in US Dollars and will clearly list shipping costs.  The prices of the Products will be subject to change.  Products are sourced globally and the prices will change in accordance with changes in the Exchange Rate.

This Site may contain typographical errors or other errors or inaccuracies and may not be complete or current.  We therefore reserve the right (at our absolute discretion) to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.  We reserve the right to refuse to fill any orders that you may have placed on information on the Site that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out of date information regarding pricing, shipping, payment terms or return policies.  If we reject an order we will notify you why the order was rejected.

Placing Orders, Information Required and Privacy

When you place an order on our Site, You Arrived will require personal information such as your name, address along with other details from time to time.  We respect your privacy.  We collect, hold and disclose your personal information in accordance with the General Data Protection Regulations.  You can read more about what we do with your information by viewing our Privacy Policy here

By browsing this Site you will be able to see the Products available and submit an order following the add to cart process.  Products will clearly show the price and shipping costs at the time you place the order.  All orders are subject to availability and confirmation of the order price.

Once you have completed an order you will receive an email from the Site listing out your purchase in detail.  For all accepted orders this constitutes a legally binding agreement.

Payment Method

You Arrived uses PayPal, Stripe and Escrow as its methods of payment for Products listed on this Site.  These payment methods attract a 3% surcharge to process your payment.  This will be clearly listed on your payment receipt.

Order Cancellations

You Arrived, without liability, can cancel an order at any time if the Product you ordered is not available, there is an error in the processing of your order, including price or we reasonably believe there is a breach of the terms and conditions of this Site.

You may cancel an order at any time prior to the dispatch of your Product.  We will keep you informed of the delivery progress so you know at what point order cancellations will not be accepted.

Product Delivery

You Arrived provides standard and express shipping options.  We deliver globally.  If you live in a remote area please Contact Us before placing an order to confirm if we can deliver.  We will clearly provide the delivery fee before you need to pay for the order.

If you are not present when the order is attempting to be delivered, or an appropriate person,  (above the age of 18 years old) is at the Delivery Address a note will be left and the Product will be available for collection at a from our logistics provider.

Intellectual Property Rights

This Site contains registered trade marks and other trade marks of both You Arrived and Third Parties which are protected by law.  You must not use any of these marks unless you obtain prior written consent.

By accessing this Site you acknowledge the copyright in the Site, the software, design, text and graphics comprised in the Site, the selection and layout of the Site and the content and materials on the Site are owned or licensed to us.  You must not reproduce or copy without prior written consent.

Complaints

Any complaints please direct to us here at Contact Us

Changes to our Terms and Conditions

These terms and conditions are subject to change at any time, without notice.  We recommend you read these terms carefully each time you use the Site.  For prior purchases the terms and conditions at that time will apply.

Jurisdiction

This agreement is governed by the laws of Colorado in the United States of America.  Each party submits to the non-exclusive jurisdiction of the courts in Colorado.

Definitions

Delivery Address: the destination designated by you from the details we collect from you.

Products: each good that is advertised on the Site.

Shipping Confirmation: receipt of collection from our logistics provider stating the goods represented on the collection instruction match and are accounted for in full.

Site: This website or the mobile application

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